Hotels in Colombo

"Overall, I had a really nice stay at this hotel. The highlight for me was definitely the view. I had a room overlooking the ocean, and waking up to that scenery every day was absolutely beautiful. The room itself was lovely as well clean, well-maintained, comfortable, and furnished to a high standard. The location is great in many ways, but there is one thing worth mentioning. The hotel is right next to a train station, which unfortunately can be quite noisy. I’m a light sleeper, and I often woke up when trains arrived, especially late at night or early in the morning because of the warning sounds. I ended up using white noise to help me sleep. If you're only staying for a night or two, it probably won't bother you much, but for a longer stay it may be something to consider. I didn't get a chance to use the facilities, but I did have a look at the rooftop bar and swimming pool, and both looked fantastic with amazing views. The breakfast was probably the weakest part of my experience. I only had it once and then decided to explore some of the nearby cafés instead. Honestly, I enjoyed those much more, and it was a nice way to discover the area. As for the service, the staff were always polite and helpful, but they seemed quite stretched. Whenever I called for assistance, it usually took around 30 to 40 minutes, and sometimes I had to follow up. That said, it wasn't something that really upset me or took away from the overall experience. Despite a few minor drawbacks, I genuinely enjoyed my stay. The beautiful room, stunning ocean views, and overall atmosphere made it a memorable experience."

"Amazing hotel. Very good staff and service. They always greet you smiling. They upgraded us to Executive room for a small price. Fahad- thanks for all your help. Breakfast spread is amazing. Everything is worth trying."

"Very good hotel, close to everything. Good breakfast - variety of dishes, local and international, but slightly overpriced. Nice pool, didn't check the gym. Bed is comfortable. Room temperature can be regulated. Somewhat slow check in process, but they offer tamarind juice on arrival. Didn't try coconut at the bar, you can buy them outside for 150 LKR ! Uber Eats can be ordered to the hotel in case you want to try other restaurants."

"I booked this hotel online two months in advance (February 2026). Upon arrival on May 5, 2026, at 4:00 PM, I provided my valid ID. My wife did not have a physical ID with her. Nowhere in the hotel’s published policy does it state that every guest must present a physical ID. Instead of helping, the front desk staff were shockingly rude. They created a scene and treated us like criminals. Our first impression of what was meant to be a 3-day stay was ruined before it even began. It was clear they had no intention of resolving this minor issue professionally. Their handling of the situation was absolutely horrible. With great difficulty, my wife was able to get a copy of her ID via WhatsApp. If not, the consequences would have been unthinkable—even though we had fully complied with all documented hotel policies and had paid in full two months earlier. I was deeply disappointed and disgusted by the front desk staff. I would never recommend this hotel to anyone looking for a peaceful welcome. That said, the room service was excellent. That is the only reason I am giving a good rating instead of a lower rating."

"The hotel is close to the sea, but buildings block the view, so you can't really see it. It's very close to the mini-train along the coast, and there are supermarkets and malls nearby, which is quite convenient. I arrived two hours early, and they allowed me to check in ahead of time. While I waited, they even offered me a glass of juice. Surprisingly, they didn't charge me the extra $3+ that I was supposed to pay on-site (I reminded the staff, but after checking, they told me it wasn't necessary). I booked a two-meal package, both buffets. The dinner selection seemed less extensive than breakfast, perhaps because fewer people booked it. A bit of a mix-up happened because I wasn't told the dining times, so I went for dinner before 7 PM. The restaurant was completely empty. Later, I saw on a screen that dinner apparently starts at 7 PM, but the staff member just let me in without explanation – which honestly gave me a very good feeling about their service. The room was spacious, and the type I booked surprisingly had two beds pushed together to form a super-king size. The soundproofing with the next room was pretty good; the people next door were playing music from check-in until after 10 PM, but I could only hear a faint sound once the street quieted down. That's acceptable. Sometimes the street noise was quite noticeable, but my tolerance for ambient street noise is higher than my tolerance for noise from neighboring rooms. The pool is on the top floor, and so is the restaurant. As an introvert, I'm not a big fan of this design. Overall, the stay was quite comfortable and offered excellent value for money."

"We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences."

"This is a new hotel with a great location, and I was very satisfied with how clean the room was. All the amenities were provided, and I had no worries about the hot water or water pressure, making for a very comfortable stay. The view from the rooftop bar was also lovely, creating a wonderful memory."

"I had a wonderful stay at Fern Colombo. The hotel offers a perfect blend of comfort, cleanliness, and modern amenities. The staff were incredibly courteous and helpful, always ensuring that guests felt welcomed and well taken care of. The rooms were clean, well-maintained, and thoughtfully designed for both relaxation and convenience. The ambiance of the hotel is peaceful and ideal for those looking to unwind in the heart of Colombo. I particularly appreciated the calm environment and the attention to detail in service. Overall, Fern Colombo exceeded my expectations, and I would highly recommend it to anyone visiting Colombo—whether for business or leisure. ⭐⭐⭐⭐⭐ (5 out of 5 stars)"

"Had a great stay ! Everything was perfect and great selection in the buffet area and other restaurants. Amazing rooftop with pool and bar. Lovely staff both in reception / restaurants and Spa. The only minus was the room view and rooftop view due to construction going on, but it’s not that important for me. The room was spacious and with great facilities, loved their bath lotion and speaker in the bathroom as well !! Definitely recommend."

"Very lovely stay at cinnamon red. Check in: I arrived pretty early - luggage storage and early check in once rooms were available no problem. Very friendly. Room: very clean and nice, great view Room service: extremely friendly, even asked me on the floor if everything was fine. Location: perfect. Walking distance to all sights (if you are used to a bit of walking) Gym: amazing. Super well equipped Pool and bar: great view from the rooftop. Nice staff Will choose this hotel again for my stay before flying out"